Appointments
Book or Cancel Online
Urgent Appointments
If you believe you require an urgent appointment, please call us at 8:00 AM. This will allow us to allocate the most appropriate appointment time for your needs.
Pre-bookable Appointments
We allow you to book your GP or nurse appointments up to 4 months in advance.
Managing Your Appointment Online
The NHS app saves you time when booking and cancelling appointments. It lets you order your prescriptions an d update your personal information.
For more information please call us or come into the practice to speak to one of the Support Team.
Standby Patient List
If there’s a cancelation we’ll ring you!
We have a cancellation list that you can request to be added to
With your continued help with cancelling unwanted appointments we are able to offer them out to those in need.
Housebound Patient? Request A Home Visit
Please telephone reception if you require a home visit.
Home visits are only available for housebound patients, or for severely unwell patients. If you request a home visit you may need to speak to the doctor to help assess the nature of your condition and urgency. This will take place before a visit is agreed.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Practice.
Contact Us Online
Online Consultation Response Time
Our online consultation system allows you to contact the practice for medical or administrative queries at a time that suits you. Once you submit a request, a member of our team will review it and aim to respond to all online consultation requests within one working day.
You can use this system to:
- Request sick notes
- Request letters
- Submit a query about prescriptions
- Ask for advice about non urgent medical conditions
Click here to access the system.
For urgent medical issues, please do not use the online consultation form. Instead, contact the practice by phone or call NHS 111 (or 999 in an emergency).
You can find further information about online consultations on the NHS England website.
Cancelling or changing an appointment
Please let us know as soon as possible if you need to cancel an appointment. We can give the slot to someone else.
You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance (excluding weekends and public holidays). You can also text to cancel your appointment.
If you need help with your appointment
Please tell us:
- If there’s a specific doctor, nurse or other health professional you would prefer to respond.
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
- If you need an interpreter.
- If you have any other access or communication needs.
Text Reminder Service
We have a texting service. This allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details. This includes when you change address, telephone numbers and email address.
Page created: 11 January 2024